Privacy Policy

Effective Date: January 1, 2025

Summary: At Fragger, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

1.1 Information You Provide

  • Account Information: Name, email address, username, password, profile picture
  • Profile Data: Fragrance preferences, collection details, wishlist items, reviews, and ratings
  • Transaction Data: Purchase history, selling history, payment information (processed securely through third-party providers)
  • Communications: Messages between users, support tickets, forum posts, comments
  • Verification Data: For sellers and verified accounts, we may collect additional identification information

1.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, search queries, click patterns
  • Device Information: IP address, browser type, operating system, device identifiers
  • Cookies and Similar Technologies: Session cookies, preference cookies, analytics cookies
  • Location Data: General location based on IP address (not precise GPS location)

1.3 Information from Third Parties

  • Social Media: If you connect social accounts, we receive basic profile information
  • Affiliate Partners: Transaction confirmations from retailers when you make purchases through our links
  • Public Sources: Publicly available fragrance information and reviews

2. How We Use Your Information

2.1 To Provide Our Services

  • Create and manage your account
  • Process marketplace transactions
  • Provide personalized fragrance recommendations
  • Enable community features (forums, reviews, following)
  • Send transactional emails (order confirmations, shipping updates)

2.2 To Improve Our Platform

  • Analyze usage patterns to enhance features
  • Conduct research and analytics
  • Test new features and improvements
  • Monitor for fraud and security threats

2.3 For Marketing and Communication

  • Send newsletters and promotional emails (with your consent)
  • Notify you about new features and updates
  • Provide customer support
  • Send important service announcements

3. How We Share Your Information

We do not sell your personal information. We share information only in these circumstances:

3.1 With Your Consent

  • When you make your profile public
  • When you post reviews or forum content
  • When you explicitly agree to share information

3.2 With Service Providers

  • Infrastructure: Supabase (database), Vercel (hosting)
  • Payment Processing: Stripe, PayPal (for marketplace transactions)
  • Analytics: Privacy-focused analytics providers
  • Email Services: For transactional and marketing emails
  • Affiliate Networks: CJ Affiliate, Awin (for purchase tracking)

3.3 For Legal Reasons

  • To comply with legal obligations
  • To protect our rights and property
  • To prevent fraud or security issues
  • To protect the safety of users

3.4 Business Transfers

If Fragger is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Limited access to personal information by employees
  • Secure password requirements and optional two-factor authentication
  • PCI compliance for payment processing

However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5. Your Rights and Choices

5.1 Access and Control

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate data
  • Deletion: Request deletion of your account and personal data
  • Portability: Export your data in a machine-readable format
  • Restriction: Limit how we use your data

5.2 Communication Preferences

  • Unsubscribe from marketing emails via the link in any email
  • Adjust notification settings in your account preferences
  • Opt-out of certain cookies through your browser settings

5.3 California Privacy Rights (CCPA)

California residents have additional rights under the CCPA, including the right to know what personal information is collected, used, shared, or sold, and the right to opt-out of the sale of personal information.

5.4 European Privacy Rights (GDPR)

If you are in the European Economic Area, you have rights under the GDPR including access, rectification, erasure, restriction, objection, and data portability.

6. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Essential Cookies: Required for the website to function
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Understand how you use our platform
  • Marketing Cookies: Deliver relevant advertisements (with consent)

You can control cookies through your browser settings. Note that disabling certain cookies may affect functionality.

7. Children's Privacy

Fragger is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete that information promptly.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations:

  • Account information: Until account deletion
  • Transaction records: 7 years for tax and legal compliance
  • Marketing data: Until you unsubscribe or request deletion
  • Cookies: Varies by type (session to 1 year)

10. Third-Party Links

Our platform contains links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date" above. For significant changes, we may also notify you by email.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Fragger Privacy Team
Email: privacy@fragger.io
Data Protection Officer: dpo@fragger.io
Address: [Your Business Address]

For privacy rights requests, please use our Privacy Request Form.