Help
Common answers for account access, catalog corrections, privacy requests, mobile app status, marketplace status, and bug reports.
Send a message to the Fragger team.
Review data handling and privacy terms.
Browse key Fragger pages.
Confirm you are using the same email and sign-in method you used when creating the account. If a magic link or provider login does not complete, try a fresh browser session and then contact us with the email on the account.
Use the contact form and choose Privacy or data. Include the email tied to the account and ask for deletion. We will verify ownership before removing account data that can be deleted.
Signed-in users can request an export from account settings where available. If that path is unavailable, contact us with Privacy or data selected and include the account email.
Use the contact form and choose Fragrance or brand correction. Include the fragrance URL or exact name, the incorrect field, and a source for the corrected value when possible.
Choose Fragrance or brand correction on the contact form. Include the brand name or URL, what should change, and a reliable source such as the brand website.
The mobile app is in active local development. Public app-store builds are not the default support path yet, so mobile questions should be submitted through the contact form.
Marketplace work is in progress. Some marketplace pages or seller flows may exist before full public availability, and transactions should not be treated as generally launched until the product clearly says so.
Privacy and data requests are handled through the existing Fragger support workflow. Use the Privacy or data category and avoid including sensitive documents unless the team specifically asks for them.
Choose Bug report on the contact form. Include what happened, what you expected, the page URL, your device or browser, and any steps that consistently reproduce the issue.
Yes. Use the correction category for now and include the fragrance or brand name, official source URL, launch details, concentration, and any supporting context.
Fragger combines imported catalog data, editorial data, and community contributions. Some records may be partial until they pass review or get better source coverage.
Use the General question category on the contact form and include the organization name, website, and a concise summary of the request.
Use the contact form for account help, correction reports, privacy requests, or bug details.
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